Switch your phones to us, as and when you need it. Merges seamlessly with your existing set-up.
All calls and emails are answered within 30 minutes and patients are booked in to your diary or appointment system.
Three full-time members of staff, never on holiday, never off ill, always there, providing a bespoke service tailored to your practice.
IF YOU‘RE MISSING CALLS, YOU’RE LOSING MONEY
It’s that simple.
Our business ensures you don’t miss calls that are the lifeblood of your clinic or practice. We’ve been in the healthcare industry for nearly a decade and we know exactly what you want and are ready to be your professional clinic back-up service.
We offer a dedicated message taking service – taking messages professionally and relaying them to your designated point of contact or logging them on your CRM system.
Overflow Call Handling
The overflow call handling service works by providing support during busy periods to ensure that no calls – or potentially patients – are lost.
Holiday & Temp Cover
You can switch our service on and off as it suits – our holiday and temporary telephone cover service ensures that calls are always being answered.
As well as answering enquiries, we can also assist with outbound marketing services – providing an in-house marketing team without the cost and staff requirements.
HOW IT WORKS
No strings, no ties.
We don’t lock our clients into lengthy contracts; if you want to cancel the service you can give us a month’s notice and that’s that.
You’re busy, so you divert your calls to our dedicated number
A Client Calls
We Answer your calls in your clinic name
We take a message and email it to you
Or We book them an appointment in your online diary
You can access all your messages via your dedicated portal
You never miss a client and your practice grows
TALK TO US
We’d love to help you build your practice. Tell us about your requirements below and we’ll come back to you with some price ideas. If you’re on the fence, try the service free for a week and see how you get on.