OUR ‘FRONT OF HOUSE’ RECEPTION & ENQUIRY HANDLING SERVICE CAN TRANSFORM YOUR CLINIC
If you’re missing calls or not replying quickly to enquiries, you’re losing money. It’s that simple.
5 REASONS WHY A PROFESSIONAL ‘FRONT OF HOUSE’ CAN TRANSFORM YOUR CLINIC
READ THE ARTICLE …
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How your enquiries are handled is critical to the success of your clinic. Here are 5 reasons how bringing in an expert “front of house” medical reception team can transform your practice.
- Convert Motivated Patients – responding to inward enquiries as they come in means ‘motivated patients’ are booked into the diary when they’re in a motivated frame of mind.
- Provide a Platinum service – Private patients have very high customer service expectations. They’re paying after all. A happy, helpful and knowledgeable reception team creates the impression of a well staffed successful clinic even if you yourself are not quite there yet.
- Beat the competition – Most medical sector haven’t cottoned on about the importance of phenomenal client services, make sure you’re not one of these.
- Your Secretary will love it – Your secretary is brilliant, works hard, is the beating hard of your clinic. But she doesn’t want to answer the phone because she’s busy supporting you. Get
- You’ll love it – Knowing your enquiries are you can get on with what you do best knowing that in the background you’ve got a team confidentaly and epxertly handling all your enquiries and opportunities
WATCH THE VIDEO…
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THE CLINIC CONNECT DIFFERENCE
FROM £250 + VAT / MONTH
Many phone answering companies are a call centre operation working with lots of companies. One minute they may be dealing with a garden centre, then a widget factory, then you. Nothing wrong with that, but we think you deserve better.
Our team works from our offices in Stratford-upon-Avon and we only work in healthcare. We understand the sensitivity required when looking after anxious patients.
HOW IT WORKS
Point your phones to us and our call answering service will ensure you don’t miss a single call.
New enquiries and satisfied existing patients are the lifeblood of your clinic or practice. When they want to get in touch, don’t leave it to an answerphone.
Our lead conversion team can bring a commercial edge to your practice. In a competitive market, those clinics who reply quickly to enquiries are the ones that get the patients.
Replying to enquiries within the hour can double your conversion rate.
SIMPLE TO LAUNCH
you’re busy, so you divert your calls to our dedicated number
a client calls
we answer your calls in your clinic name
we are able to answer FAQs
we take a message and email it to you
or we book them an appointment in your online diary
you can access all your messages via your dedicated portal
you never miss a client and your practice grows
TALK TO US
We’d love to help you build your practice. Tell us about your requirements below and we’ll come back to you with some ideas and an indication of costs.
Call us on 01789 224124