We’ve been in the healthcare sector for a decade and a half and one thing we do know is that a reliable secretary is essential to running a successful practice. Once you’ve found a secretary that fits you never let them go!
However the list of tasks that your secretary performs can’t be open ended and ever increasing. There are only so many hours in the day and the priority is always going to be the patients.
In an increasingly competitive environment sales and marketing functions are now an essential part of your practice but these specialist skills aren’t something you can just drop onto your highly skilled medical secretary.
Our Commercial Secretary service fills that gap.
Bolting onto our Call Answering Service we offer a range of commercial services that support your secretary both growing and established practices.
- Logging enquiries on a simple database, rank them for interest, and follow them up for you.
- Following up cold enquiries or gently following up those patients who you have recently seen
- Asking for reviews from your satisfied patients
converting enquiries to active patients
Reviews are vital to your practice. We will contact all your happy patients and develop a review strategy that will grow your practice.