Holiday Phone Cover | Clinic Connect

HOLIDAY RECEPTION AND SECRETARIAL COVER

When you or your secretary go on holiday it’s important that everything is taken care of back at home.

We’ve got a flexible package that can pick up the reigns of your practice at short notice and our team can field calls and take messages in a confident and friendly manner.

We have been in healthcare support for 15 years and our team are experienced in working with many different practices and disciplines.

We’ll have a brief onboarding session with you before you head off and field calls and provide basic information. You’ll give us an emergency number just in case there’s something important that we can’t handle.

TELL US ABOUT YOUR CLINIC

THE CLINIC CONNECT DIFFERENCE

We’re not a call centre.

Many phone answering companies are a call centre operation dealing with a script and lots of companies. One minute they may be dealing with a garden centre, then a widget factory then you. Nothing wrong with that but we think you deserve better.

Clinic Connect is small company, we work in small teams so our people get to know you, understand what you do and in doing so know what your clients want.

We only work in healthcare and we understand the sensitivity required when looking after anxious patients.

We’re different.

Message
Taking

We offer a dedicated message taking service – taking messages professionally and relaying them to your designated point of contact or logging them on your CRM system.

Overflow Call Handling

The overflow call handling service works by providing support during busy periods to ensure that no calls – or potential patients – are lost.

Holiday & Temporary Cover

Our holiday and temporary telephone cover service can be activated at very short notice to cover holiday, sickness or special one off projects

HOW IT WORKS

No strings, no ties.

We don’t lock our clients into lengthy contracts; if you want to cancel the service you can give us a month’s notice and that’s that.

You’re busy, so you divert your calls to our dedicated number
A Client Calls
We Answer your calls in your clinic name
We take a message and email it to you
Or We book them an appointment in your online diary
You can access all your messages via your dedicated portal
You never miss a client and your practice grows

TALK TO US

We’d love to help you build your practice. Tell us about your requirements below and we’ll come back to you with some price ideas. If you’re on the fence, try the service free for a week and see how you get on.

Call us on 01789 224124

Need more support? Look at our secretarial services page.