It’s not just about taking an enquiry – it’s about converting it to a consultation.
Our patient liaison service is a step up from phone answering. We log enquiries on a simple database, rank them for interest, and follow them up for you. Rather than simply handing over the message, we handle the client through to consultation. We book them into your diary, confirm the booking, bill a consultation fee if applicable and send a reminder of the day of the consultation.
The service is focussed on increasing conversion and cutting down on ‘no shows’, a curse for every clinic.
Our team is commercially focussed understanding that your real focus is on creating a consultation with a motivated patient