Specialist Orthopaedic Support Built Around You

Growing a practice is a juggling act. You need to match your resources with patient flow whilst trying to grow profitably.

You may not have the revenue to warrant hiring a team of people, yet there’s a range of diverse jobs that need doing.

There’s also the issue with PAYE, tax, holiday cover and a myriad of other HR issues that come into play when you employ people.

With over 15 years experience in working in healthcare support and a particular expertise in orthopaedic care we can hit the ground running and help you grow.

Drop us a line

Benefits at a glance:

Our team are highly experienced in supporting orthopaedic clients

No PAYE or tax implications

You don’t need to plan holidays or sickness cover

You don’t need to provide us with office space or tech

Over 15 years experience

Not offshore – we’re based in Stratford-upon-Avon!

Our services:

Reception
Diary Management
CRM management / implementation
Client liaison
Inbox management
Dictation
Theatre booking and liaison
Testing
Patient follow-up
Debt chasing
Bespoke services

Clinic Operations and Secretarial Services

Handling enquiries

We offer a highly commercial, enthusiastic and efficient service to handle all your enquiries and make sure they convert. Often this service alone pays for itself.

Secretarial services

We can deal with all your secretarial services, from billing, booking theatre slots, patient management, managing transcribing and patient correspondence and patient follow up

Every clinic is different

Our service can be built around you and your requirements with a bespoke package to do exactly what needs doing to fit with your practice.

Happy Client Reviews

Jonathan Webb
Jonathan Webb
2021-07-01
Impressive responsiveness to the requirements of my business together with a professionalism that gives me great confidence. All in all, I’m very happy with Clinic Connect Services.
Mr Paul Tulley
Mr Paul Tulley
2021-07-01
V professional, exceptional service provides vital support to my practice, enabling much faster growth and efficiency over time.
Kimberley Moriarty
Kimberley Moriarty
2021-07-01
We started using Clinic Connect after reopening our clinic after the first national lockdown as the majority of our administration staff were working from home. They have continued to be a great support to our team during busy periods, and it's been a relief to know that our calls are never going unanswered.
Amar Alwitry
Amar Alwitry
2021-07-01
A really great service. Friendly and so helpful. Really flexes to whatever business you're in. My patients are happy and so am I.
Sheryl Krause
Sheryl Krause
2020-10-15
We started to use Clinic Connect Services about a year ago and have been really impressed with their service & professionalism. It's reassuring to know that we never miss a call from potential new patients as well as our exiting ones. The team are kind and friendly with every call that they receive, they take their time to capture the data we need to allow us to respond to every call quickly and accurately. It's absolutely changed the way we operate. I love seeing the number of calls they take increase each month.
Ian Watson
Ian Watson
2020-10-15
I’ve know the owner of the business for many years, super professional, extremely accommodating to my demands and as always met my very high expectations. Always honest, completely transparent and very trustworthy. Doesn’t just tell me what I want to hear, my business isn’t treated simply as another business transaction. My business is very important to me and I always feel my business is just as important to them, the work is done with sincerity and finesse. Highly recommend!
Masculum Clinic
Masculum Clinic
2020-10-15
Great service, an essential part of our clinic team. Highly recommend.