Course : Dealing With Negative Reviews

Negative reviews can be distressing but there are ways you can deal with them.

This short 20 minute online course (on Zoom) will run through the steps you can take to counter negative reviews and then implement a review strategy. This is a live course with an option to ask questions at the end.

Thursday 13th January, 08.30 am

PRESENTED BY GAVIN GRIFFITHS

Gavin has been in healthcare marketing for 15 years. As a sales & marketing specialist he’s worked with some of the UK’s leading clinics and practitioners. He runs a series of courses designed to help practice owners maximise their potential.

BOOK YOUR PLACE

THE CLINIC CONNECT DIFFERENCE

Message
Taking

We offer a dedicated message taking service – taking messages professionally and relaying them to your designated point of contact or logging them on your CRM system.

Overflow Call Handling

The overflow call handling service works by providing support during busy periods to ensure that no calls – or potential patients – are lost.

Holiday & Temporary Cover

Our holiday and temporary telephone cover service can be activated at very short notice to cover holiday, sickness or special one off projects

HOW IT WORKS

No strings, no ties.

We don’t lock our clients into lengthy contracts; if you want to cancel the service you can give us a month’s notice and that’s that.

  • You’re busy, so you divert your calls to our dedicated number

  • A Client Calls

  • We Answer your calls in your clinic name

  • We take a message and email it to you

  • Or We book them an appointment in your online diary

  • You can access all your messages via your dedicated portal

  • You never miss a client and your practice grows

TALK TO US

We’d love to help you build your practice. Tell us about your requirements below and we’ll come back to you with some price ideas. If you’re on the fence, try the service free for a week and see how you get on.

Call us on 01789 224124

Need more support? Look at our secretarial services page

GET A PRICE